Contact Us

Contact Us

Discover the different ways you can contact the New York State Liquor Authority

Contact the Licensing Bureau

Contact the Licensing Bureau for all matters to do with the licensing application process.

If you have questions about the status of your application, using your serial number or Application ID, please check our website: lamp.sla.ny.gov
 

Contact us by phone:

Press "1", then "2" for refund or surrender of a license518-474-3114
Press "1", then "3" for licensing assistance518-474-3114

Contact us by email:

Contact the Wholesale Bureau

Contact the Wholesale Bureau for all wholesale trade practice matters, including price posting, COD, or to report delinquent retailers.

Contact us by email:

Contact the Enforcement Bureau

Contact the Enforcement Bureau if you would like to make a complaint about an establishment or have questions on enforcement issues.

Contact us by phone:

Press "2" to speak with an enforcement officer:518-474-3114

Contact us by email:

Contact Counsel's Office

Contact Counsel's Office for all legal questions.

Contact us by phone:

Select "4", then "2"518-474-3114

Contact us by email:

Contact for Craft Beverage Questions

If you're a manufacturer or wholesaler of craft beverages with questions about your license privileges, or if you're seeking information about becoming a craft manufacturer or wholesaler.

Contact us by email:

Contact the Secretary's Office

Contact the Office of the Secretary if you have questions regarding the Full Board Calendar, fines or penalties imposed by the Board.

Contact us by phone:

Press "4", then "1" to speak to Secretary's Office518-474-3114

Contact us by email:

Contact the Office of Public and Legislative Affairs

Contact for all questions regarding public and legislative affairs.

Contact us by phone:

Select "3"518-474-3114

Contact us by email:

Contact the Public Information Office

Contact the Public Information Office if you're a member of the media with questions regarding the Authority.

Contact us by email:

Contact the Alcohol Training Awareness Program (ATAP) Department

The SLA's ATAP program trains licensees and their employees in the appropriate and lawful sales of alcoholic beverages.

Contact us by phone:

Press "5"518-474-3114

Contact us by email:

Contact the Information Technology Department

Contact IT for questions or suggestions regarding the Agency's use of computer technology.

Contact us by phone:

Press "6" for IT518-474-3114

Contact us by email:

Contact the Office of Cannabis Management

Contact the Office of Cannabis Management

The Office of Cannabis Management (OCM) is an independent state office established by the Marijuana Regulation and Taxation Act (MRTA). 

For general questions regarding the Office of Cannabis Management, please call 1-888-OCM-5151 (1-888-626-5151) or contact by email at [email protected].

For the medical cannabis program, please call 844-863-9312 or contact by email at [email protected]  

For the cannabinoid hemp program, please call 1-866-697-4367 or contact by email at [email protected]  

For press inquiries, contact by email at [email protected]