NY.gov Portal State Agency Listing

Forms Quick-Find: Wholesale Forms Retail Forms

Register a Complaint

The State Liquor Authority Enforcement Bureau has three zone offices, one each in New York City, Albany and Buffalo. It is the Bureau's responsibility to investigate violations and enforce the Alcoholic Beverage Control Law in New York State. The Bureau also provides training to police agencies as well as all levels of the beverage industry on provisions of the ABC Law.

The Authority issues approximately 125 different types of licenses and permits. The Bureau is entrusted to enforce all the provisions of the ABC Law including the monitoring of manufacturing, wholesale, retail, transportation, storage, and all other facets of the alcoholic beverage industry.

Most of the violations of the ABC Law are crimes for which violators may be arrested. Therefore, local police agencies play an important role with the Authority in enforcing the law. This shared responsibility occurs most often at the retail or consumer level of activity where most violations occur.

Although the Authority has no criminal jurisdiction, the police refer thousands of violations to the Authority for administrative prosecution. Complaints of violations are not only received by the SLA from police, but are also received from numerous other sources, including governmental agencies, citizens' representatives, community groups and individual complainants.


Register a Complaint by Phone

If you would like to make a complaint about an establishment or have questions on enforcement issues, please call (518) 474-3114 and select option 2.


Register a Complaint Online

If you would like to register an on-line complaint with the Authority you can do so via our Complaint Registration Form.


Announcements

POLICE DEPARTMENT REFERRAL FORMS - For Official Use By Law Enforcement Only


ATTENTION ON PREMISE LICENSEES: For information about the Clean Indoor Air Act and your responsibilities, please click on the following link.

INFORMATION ABOUT SMOKING REGULATIONS - Posted: September 17, 2003


You will need the Adobe Acrobat Reader to view the PDF documents.

get acrobat




Disclaimers | Confidentiality | Privacy | Security

New York State Liquor Authority • 80 S. Swan Street • 9th Floor • Albany, New York • 12210-8002